Instant Gate-Side Compensation Calculator, Statutory Rights Finder & Legal Claim Generator
You are standing at the gate, your flight is cancelled, and the desk has offered you a meal voucher. This site answers the only three questions that matter in that moment: what cash are you owed, what must they give you right now for free, and what do you write to demand it. Every figure is taken from the published legal text or the regulator's own guidance, not from a blog post. Where a rule rests on case law rather than a statute, that is said on the result.
A calculator and reference tool for air passenger delay, cancellation, denied boarding, missed connection and lost baggage rights. It reads your flight, works out which countries have a legal say in it, and tells you the exact statutory figure together with the article of law that creates it.
Four steps. You can stop after step three if you only wanted the number.
Type the departure and arrival airport, either as a code such as AMS or a city name, and the date you flew. Then pick the airline actually operating you. Carrier nationality matters mainly on flights arriving from outside the protected territory: a flight departing the EU or the UK is protected whichever airline operates it, while an arrival into the EU generally needs an EU-registered carrier and an arrival into the UK generally needs a UK or EEA carrier. Add further legs if you missed a connection.
Choose delayed, cancelled, denied boarding, missed connection or lost baggage, then give the arrival delay at your destination. If the flight was cancelled, also say how much notice you got and how the replacement flight was timed, because Article 5(1)(c)(ii) and (iii) turn on both. If you were bumped, enter your fare. If the airline blames extraordinary circumstances, tell us what actually happened rather than just ticking a box, and the index will assess the defence against the statutory definition.
The top card lists the potential rights found on that route and shows the largest automatic cash entitlement among them, labelled by remedy type, and flags where regimes overlap so you do not read the figure as cumulative. Below it, each regime is listed with its own figure, its type and the provision behind it, followed by a live duty of care checklist that turns red for anything the airline currently owes you.
Press Generate Claim Letter for a formal letter citing the right articles, then copy it or download it and send it yourself to the airline's customer relations address, which is on your ticket confirmation, in their app or on their website. Keep a copy and the date you sent it, because that date usually starts the clock. The letter is written to the airline, so it says nothing about what you should do next. If they refuse or go quiet, the Escalation Path panel names the enforcement body, the order of steps and the deadline that applies to you.
The Air Passenger Delay & Refund Entitlement Index translates twenty-seven statutory aviation regimes across 235 countries into a single gate-side decision tool. It was built for the moment a passenger is standing at a gate with a cancelled boarding pass and a vague answer from the airline desk.
Enter the route, carrier and disruption. The engine computes the great-circle distance, tests territorial nexus against every regime, and returns the exact cash figure together with the care the airline must provide while you are still at the terminal.
Potential rights found. Overlapping compensation regimes may contain exclusions, credits or anti-double-recovery rules, and the amounts set out below are not automatically cumulative.
No calculation performed yet.
Select a delay duration to generate the live care checklist.
Tell us what the airline said happened and the index assesses the asserted cause against the statutory definition of a qualifying event.
Enter the date of flight above. The index answers with the version of the law that governed that day, and flags anything that changed between then and now.
The letter is addressed to the airline. You send it, to the customer relations or claims address on your booking, and nothing on this site sends it for you. What to do next, and who to complain to afterwards, is deliberately kept out of the letter and sits in the Escalation Path panel until the calculation is done.
A statutory calculator that only knows today's law gets historic claims wrong, and gets tomorrow's claims wrong in the other direction. Every instrument below is versioned, so the date of travel decides the answer, and a change that is published but not yet in force is labelled as such rather than silently merged into the current figures.
| Instrument | In force from | Text and status | Source |
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Every figure below was extracted from primary legislation, not summaries. Each amount traces to a specific article, part or regulation that you can quote verbatim in a claim letter.
The world does not have one air passenger rights rule. It has roughly fifty national instruments of very different strength, sitting on top of a single worldwide treaty. This is what actually applies where you are standing.
Air passenger law borrows from economics. These are the terms you will meet in a result, defined once here rather than left for you to work out.
A database that claims the world should be able to defend its boundaries. These are the filters applied to the airport and carrier datasets, and the reason for each one.
A public airport dataset contains tens of thousands of records. The overwhelming majority are strips, seaplane bases, heliports, private fields and closed facilities where no scheduled passenger entitlement can ever arise. This index keeps only airports that pass every one of these tests.
The operating carrier decides the country of registration, and that country decides whether EU261, UK261 and comparable instruments reach a flight arriving from outside the protected territory. The carrier list is therefore filtered for legal relevance, not for fame.
The operating carrier is the one that flies the aircraft, not the marketing carrier whose code is on the ticket. Where a small carrier operates on behalf of a large one, the large carrier's rules follow the flight, which is why the operating carrier is the correct input here.
Read this before you rely on the calculator. Only 55 of the 235 countries in this index publish a fixed cash tariff for delay, drawn from 14 of the 27 instruments in this index and reaching 55 countries in all. In the remaining countries the honest answer is that there is no statutory compensation. What you may still hold is rebooking or a refund, care under the airline's own conditions of carriage, and, on an international flight, the Montreal Convention. The Montreal Convention is not a flat payment and not something the airline owes you: it caps what a carrier can be made to pay for damage you can actually prove, at 1,519 SDR for checked baggage and 6,303 SDR for delay-related harm to a passenger. SDR stands for Special Drawing Right, an international unit of account rather than a currency you hold, and every SDR figure on this page is also given in euro and in dollars so you can see roughly what it is worth. Telling a traveller that there is no statutory compensation is more useful than inventing a number that will not survive contact with an airline.
Full-text search runs across regulation names, articles, monetary thresholds, care obligations, extraordinary circumstance definitions and filing routes.
The full reference layer behind the calculator. Search any airport or carrier in the world to see the rules that attach to it.
| Code | Airport | City | Country | Region | Rules that apply |
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| Code | Airline | Country of registration | Region | Currently operating | Protected carrier |
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| Country | Region | Coverage level | Instrument | Cash compensation |
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The same disruption, priced under every regime that could conceivably apply. Amounts are shown in the statutory currency of each regime.
| Regime | Territorial nexus | Delay trigger | Delay compensation | Cancellation | Denied boarding | Baggage | Claim window |
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Scroll the table sideways to reach the cancellation, denied boarding, baggage and claim window columns.
All figures were mined by direct HTTP retrieval from the primary legislative portals below. No paid API, aggregator or commercial dataset was used.
Completes a formal claim from the calculation currently on screen. Nothing you type leaves your browser.
This is a letter to the airline. You send it, they do not receive it here. Nothing you type is transmitted anywhere, and this site has no connection to any carrier.
Deliberately not in the letter: what to do next, who to complain to, and where to escalate. Those depend on the outcome rather than on the law, and telling an airline where you will go next weakens the claim. They are in the Escalation Path panel in the calculator, which fills in as soon as you calculate.
These details are processed locally in this browser and are never transmitted to Shenouda.nl or to anyone else. There is no account, no payment and no server submission, and nothing you type here is written to cookies, browser storage, the address bar or any analytics event. The letter is assembled in the page and leaves this device only when you copy or download it yourself. One honest caveat: this page loads a Google analytics tag, so an ordinary page view, carrying the usual device and network information, does reach Google. No part of this form is ever sent with it, and no route, airport, carrier, disruption, fare, delay or claim value you enter is ever attached to an analytics event or used as an event parameter, so the analytics on this site record page views and nothing about the flight. A last practical point: do not paste passport numbers, payment card numbers, or anything else you would not want in a screenshot into the narrative field. A flight number, a date and a description of what happened are all a claim needs.